LEGAL ISSUES

Privacy Policy

At Hotel Ceiba Bissau, we respect your privacy and are committed to protecting your personal data. This policy describes how we collect, use, and protect your information in accordance with applicable laws.

1. Data Controller

2. Data Collected

  • Name, address, and contact details (phone, email).
  • Reservation information (dates of stay, preferences, etc.).
  • Payment details, such as credit card information.
  • Other data required to meet legal obligations.

3. Purpose of Data Processing

We use your personal data to:

  • Manage your reservations and stay at the hotel.
  • Fulfill our legal obligations.
  • Send communications related to your reservation.
  • Provide information about promotions, if you have given your consent.

4. Data Retention

Your data will be retained for as long as necessary to fulfill the purposes described, unless a longer period is required by law.

5. User Rights

You have the following rights regarding your personal data:

  • Access your data and obtain a copy of it.
  • Request the correction of inaccurate or incomplete data.
  • Request the deletion of your data unless there is a legal obligation to retain it.
  • Object to or restrict the processing of your data in certain circumstances.
  • Request the portability of your data to another entity.

To exercise these rights, you can contact us at: reservations@ceibabissau.com

6. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

7. Changes to This Policy

We reserve the right to update this privacy policy to reflect changes in legislation or our internal processes. We recommend reviewing it periodically.

8. Contact

For more information or questions about this policy, you can contact us at:

FR / PT / ES
Hotel Ceiba Bissau
Francisco Mendes Avenue
Bissau
Guinea-Bissau

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